41. Customising in stakeholder management strategies: concepts for long-term business success
پدیدآورنده : Margit Huber, Martina Palls (editors)
کتابخانه: Library of Faculty of Entrepreneurship University of Tehran (Tehran)
موضوع : Customer relations,Consumer satisfaction,Strategic planning,Customer services,Total quality management
رده :
HF
5415
.
5
.
C87
2006
42. Delivering Satisfaction and Service Quality
پدیدآورنده : Peter Hernon and John R. Whilman
کتابخانه: Central Library and Document Center of Shahid Madani University of Azarbayjan (East Azarbaijan)
موضوع : Reference services(Libraries) - United States - Management,Consumer satisfaction - United States
رده :
Z
,
711
,.
H455
,
2001
43. Delivering satisfaction and service quality: a customer-based approach for libraries
پدیدآورنده : Hernon, Peter
کتابخانه: Central Library and Information Center of Ferdowsi University of Mashhad (Khorasan Razavi)
موضوع : United States - Management ، Reference services )Libraries(,United States ، Consumer satisfaction
رده :
Z
711
.
H455
2001
44. Delivering satisfaction and service quality :a customer-based approach for libraries
پدیدآورنده : Hernon, Peter.
کتابخانه: Central Library and Information Center of Birjand University (South Khorasan)
موضوع : Management ، Reference services )Libraries( - United States,، Consumer satisfaction - United States
رده :
Z
711
.
H45
2001
45. Delovering Satisfaction and Service Quality
پدیدآورنده : Peter Hernon،John R. Whitman
کتابخانه: Library of Faculty of Psychology and Educational Sciences University of Tehran (Tehran)
موضوع : Reference - Services( Libraries) - United States- Management,Consumer Satisfaction - United States
رده :
Z
,
711
,.
H4
,
2001
46. Developing churn models using data mining techniques and social network analysis
پدیدآورنده : / Goran Klepac, Robert Kopal and Leo Mrsic
کتابخانه: Central Library and Archive Center of shahid Beheshti University (Tehran)
موضوع : Customer loyalty,Consumer satisfaction,Data mining
رده :
658
.
8342
K64D
2015
47. Double your business :
پدیدآورنده : Lee Duncan
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction,Marketing-- Management,Small business-- Management
رده :
HD62
.
7
.
D856
2012
48. Emotion marketing :
پدیدآورنده : Scott Robinette and Claire Brand ; with Vicki Lenz.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer relations.,Marketing.,BUSINESS & ECONOMICS-- Distribution.,BUSINESS & ECONOMICS-- Marketing-- General.,Consumer satisfaction.,Customer relations.,Marketing.
رده :
HF5415
.
R5553
2001eb
49. Exceptional Service, Exceptional Profit
پدیدآورنده : / Leonardo Inghilleri and Micah Solomon
کتابخانه: Library of Foreign Languages and Islamic Sources (Qom)
موضوع : Customer services,Consumer satisfaction,Customer loyalty
رده :
HF5415
,.
5
.
I543
2010
50. Exceptional service, exceptional profit :
پدیدآورنده : Leonardo Inghilleri and Micah Solomon ; foreword by Horst Schulze.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer loyalty.,Customer services.,BUSINESS & ECONOMICS-- Customer Relations.,Consumer satisfaction.,Customer loyalty.,Customer services.
رده :
HF5415
.
5
51. Exceptional service, exceptional profit: the secrets of building a five-star customer service organization
پدیدآورنده : / Leonardo Inghilleri and Micah Solomon; foreword by Horst Schulze
کتابخانه: Central Library and Archive Center of shahid Beheshti University (Tehran)
موضوع : Customer services,Consumer satisfaction,Customer loyalty
رده :
658
.
812
I48E
2010
52. Exits, voices and social investment :
پدیدآورنده : Keith Dowding and Peter John
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction,Human services,Public welfare administration,Total quality management in human services
رده :
HV40
.
D69
2012
53. Gestion de la relation client :
پدیدآورنده : René Lefébure, Gilles Venturi.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction-- France.,Customer relations-- France.,Customer services-- France-- Management.,Service industries-- France-- Marketing.,Marketing relationnel-- France.,Relations avec la clientèle-- France.,Relations avec la clientèle-- Gestion, Cas, Études de.,Service à la clientèle-- France.,BUSINESS & ECONOMICS-- Distribution.,BUSINESS & ECONOMICS-- Marketing-- General.,Consumer satisfaction.,Customer relations.,Customer services-- Management.,Fidélisation de la clientèle.,Gestion du marketing.,Marchandisage.,Marketing relationnel.,Relation avec la clientèle.,Service à la clientèle.,Service industries-- Marketing.,France., 7
رده :
HF5415
.
55
.
L44
2004eb
54. Handbook of customer satisfaction and loyalty measurement
پدیدآورنده : Nigel Hill and Jim Alexander
کتابخانه: Library of Faculty of Management of Tehran University (Tehran)
موضوع : Consumer satisfaction-Evaluation-Handbooks,manuals,etc.
55. How to win friends and influence profits :
پدیدآورنده : David Kean & Chris Cowpe.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction.,Customer loyalty.,Customer relations.,Consumer satisfaction.,Customer loyalty.,Customer relations.
رده :
HF5415
.
5
56. Improving tourism and hospitality services /
پدیدآورنده : Eric Laws
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction,Hospitality industry,Tourism
رده :
G155
.
A1
L385
2004
57. Innovating analytics :
پدیدآورنده : Larry Freed
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Consumer satisfaction,Internet marketing,Marketing research-- Statistical methods,Word-of-mouth advertising
رده :
HF5415
.
335
58. Integrating E-business models for government solutions :citizen-centric service oriented methodologies and processes
پدیدآورنده : [edited by] Susheel Chhabra and Muneesh Kumar
کتابخانه: Library of Faculty of Entrepreneurship University of Tehran (Tehran)
موضوع : Internet in public administration,Administrative agencies -- Customer services,Administrative agencies -- Management,Executive departments -- Customer services,Executive departments -- Management,Consumer satisfaction
رده :
JF
1525
.
A8
I53
2009